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What is Call Forwarding?
A phone service feature that allows the customer to forward their phone to another phone number.
How does it work?
Call Forward sends calls to any number you choose, including domestic long distance and cellular. (Note: Long distance and/or cellular charges will apply for each call forwarded.)
Check with your phone company to find out the specifics about how your call forwarding works. Most phone companies recommend the following, but your individual phone company may have different instructions:
- Lift the receiver and listen for dial tone.
- Press *72 (Rotary users dial 1172), then listen for another dial tone. You will hear two short beeps.
- Dial the telephone number to which you want your calls forwarded. If this is a long distance number, dial 1 plus the area code and number.
- The telephone where you are forwarding your calls will ring. When the call is answered, advise that your calls are being forwarded. Call Forward is now activated.
How can I verify that Call Forward is on?
- Lift the receiver and listen for dial tone.
- Press *72 (Rotary users dial 1172). You will hear a rapid busy signal that indicates that the service is turned on.
How do I turn Call Forward off?
- Lift the receiver and listen for dial tone.
- Press *73 (Rotary users dial 1173).
- Listen for two short beeps to confirm Call Forward has been turned off.
For additional information, visit the following links or contact your local phone service provider.
