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Does your company employ dozens, hundreds, or even thousands of individuals? If so, Call Experts has corporate solutions both large and small. We can help you bundle and consolidate your corporate needs into one accountable and reliable service. Imagine not having to be woken up several times during the night to field calls from sick or tardy employees. Have the peace of mind to know that if your first on call tech can’t be reached, the Call Experts System will escalate your calls until we reach one of your people.
Our automated mass alert features allow you to notify all of your employees at a moment’s notice. Whether it is an emergency or general message, we can put you in touch with everyone in an instant. We can also Help your HR department pre-screen and gather application information from potential employees.
We can offer efficient and effective services afterhours or around the clock. Rest easy while we help keep your company going 24/7. Call Experts can customize our reports to meet any of your corporate standards and protocols. Our services are 100% accountable, and we can track any call or communication transaction from start to finish. The statistics provided can help you identify strong and weak points within your organization. We can also itemize our invoices in order to show the flow of calls and messages within your company.
Corporate Solutions include:
- Employee Call Out lines with customized reporting and confirmation numbers to track absenteeism
- Whistle Blower Hotlines
- Virtual Receptionist/ Helpdesks
- Switchboards that transfer the calls to the correct person or department based on criteria provided
- On Call Management that you can update in real time on-line if you have a last minute change
- Automatic Confirmations via Email SMS Text or Fax or multiple notifications at one time
- Employment Pre-Screening/Phone Applications to avoid the hasstle of digging through applications
- Automated Mass Alert for company updates or any emergency situations
- Emergency/Disaster Notification
- Continuity plans to ensure that your business does not stop if there is an emergency
- Surveys/Polls of your customers or employees – provide great service and build a caring company culture to increase productivity!
- Customized reporting/billing that is based on the region calls are coming from or by department
- Total Accountability and tracking with file back ups and message storage abilities that you can access on-line
These services can be automated and customized to fit in with your business model and customer care protocols.
Request your obligation-free quote now! If you still have questions, please contact us to get more information. Call 1.800.374.0911 to speak to one of our sales representatives.
