Using scripts customized specifically to meet your needs, our agents will take a complete message gathering all the information you require and process the call per your instructions. Our agents go through an extensive selection and training process and receive ongoing "continuing education."

From a stand alone, single user voice mail box, to a complex agent assisted multiple user voice mail set up; we can tailor our system to meet you needs. With delivery options from calling in and checking messages at your discretion, pager notification, to emailing the voice message as a .wav file immediately after it is recorded allowing you to play it back on your computer.

Don't be limited to just a few phone lines when trying to have a conference call with your associates or clients. With our Conference Calling service, you can moderate a call with up to twenty participants including the ability to record the call for future reference.

By outsourcing your "Level 1 Technical Support," the support issues that can be resolved with the simplest of instructions, you can reserve your in-house technical staff for addressing more complex issues. If the issue needs to be escalated to Level 2 support, our agents can enter all the information into a "trouble ticket" and dispatch the call to the appropriate staff.

Get rid of the worry and the struggle of sending messages to cell phones. SMSServer is a complete solution for SMS message sending and receiving.

Looking to hire more employees? Tired of the endless applicant screening process? With our Employment Hotline, your job applicants can be prescreened for positions within your company. We will process each call per your instructions and forward the results to you.

We can answer the main phone line for any size company and route the calls to the appropriate person. We can transfer the callers to extensions in your office, to your sales staff out in the field, to anyone in any location. This cost saving alternative to a full-time in-house receptionist allows your phones to be answered and eliminates the need to be concerned about hiring, training, holidays, sick days, calls after hours, etc. Our agents will answer your line 24 hours a day, 7 days a week, 365 days a year giving your callers the impression that your company is "always available."

Being fully web-enabled, our agents can take your orders 24 hours a day utilizing your own website or one of our customized applications.

Being fully web-enabled, our agents can take your customers' reservations directly into your website or reservation software. We can process all types of reservations including restaurants and seminars.

We can provide store, dealer or franchise location information to your callers looking for the nearest locations. We enter your information into a database and when a customer calls, we are able to search that database according to street address, city, or zip code and then give them directions to call or visit that location.

From a one physician office to multiple physicians in multiple locations, we can take your inbound appointment calls and enter them directly into your website or appointment software or use one of our applications.

Don't want to be awakened at 2 o'clock in the morning when an employee reports off for 9am? Need to notify multiple people when an employee does report off? With our Employee Call Out Line, your employees can call at any time day or night to report off work and we will process that call per your instructions whether that be holding the call and calling you at a predetermined time or relaying that call to multiple management personnel.

For your next wedding or other big event, try our Event RSVP service. It's more economical than response cards and also more convenient!

We have a varied assortment of web-based tools to help you manage your account and your information. From listening to voice recordings of your phone calls, viewing your messages, account information, billing history and even call statistics, this suite of tools is one of our signature services and helps Call Experts to stand above the rest.